Changing the way clients
acquire and serve customers

📊Actionable Analytics

Receive in-depth reporting and insight you need to fully understand what elements are affecting your program’s return on investment.

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Rest well knowing that your call center services — from dynamic routing to self service systems — are being handled by industry leading technology.

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Get Connected

Your online command center means total control anywhere, any time.

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🔀Intelligent Routing

Go beyond call allocation and time of day routing. Begin utilizing today’s most sophisticated routing features to maximize your teleservices performance.

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Industry Knowledge

Who we are

With a home base in Plano, Texas, Intelemedia has been enhancing Teleservice performance within sales acquisition and customer service environments since 1993. We're dedicated and passionate about developing elegant solutions that transform how organizations manage call handling, effectively integrate multiple call centers and increase performance. Through two decades of solving call center problems we've learned that it's important to keep you in control of your calls and know the data and insight you need to make everyday decisions. That's why we aim to give you better knowledge about your calls, exceptional call handling and reliability, in-depth insight, and the freedom to manage your business from anywhere in the world.