📊Actionable Analytics
Receive in-depth reporting and insight you need to fully understand what elements are affecting your program’s return on investment.
Intelemedia Communications, Inc.
A NEW BREED OF CALL CENTER SERVICES Combining industry-leading technology with a platform uniting top performing agents from multiple call centers under one contract, one platform, one invoice!
We unite multiple call centers into one efficient
platform capable of real-time analytics, uniform
reporting, and dynamic call routing
Performance
Rest well knowing that your call center services — from dynamic routing to self service systems — are being handled by industry leading technology.
Get Connected
Your online command center means total control anywhere, any time.
🔀Intelligent Routing
Go beyond call allocation and time of day routing. Begin utilizing today’s most sophisticated routing features to maximize your teleservices performance.
Industry Knowledge
Who we are
With a home base in Plano, Texas, Intelemedia has been enhancing Teleservice performance within sales acquisition and customer service environments since 1993. We're dedicated and passionate about developing elegant solutions that transform how organizations manage call handling, effectively integrate multiple call centers and increase performance. Through two decades of solving call center problems we've learned that it's important to keep you in control of your calls and know the data and insight you need to make everyday decisions. That's why we aim to give you better knowledge about your calls, exceptional call handling and reliability, in-depth insight, and the freedom to manage your business from anywhere in the world.