Direct response marketers invest thousands of dollars in media placement and direct mail, so handling calls generated from those marketing campaigns and converting them to sales is essential to maximizing that investment. Intelemedia offers direct response marketers powerful, proven solutions that significantly improve ROI.
Enhanced Routing Converts More Calls to Sales
Intelemedia increases the effectiveness of marketing campaigns because our advanced routing solution dynamically routes calls to the highest performing agent groups across multiple call centers.
Our neutral, accurate reporting and analysis allows you to pinpoint top performing call centers, and because we consolidate results from each call center into one concise report, you can make quick comparisons and refine your call routing plan accordingly. We can even identify the groups of agents best suited to receive calls from specific media buys, which dramatically impacts sales conversion rates. Best of all, you can make informed business decisions using our comprehensive reports and take advantage of our advanced routing capabilities to modify your routing plan, and we can implement those changes in real time.
IVR Solution Delivers Reduced Cost per Sales
If you’re closing sales in an automated environment, our scalable IVR solution is designed to be an extension of your marketing campaign. We customize each IVR application aspect such as scripting to align with your business objectives. Our reporting tools identify prompts which cause caller confusion, time outs or errors, so you can improve navigation and effectively guide callers to complete their purchases. With an Intelemedia IVR application, you will consolidate caller information, improve the customer IVR experience and drive more revenue.
Knowledgeable People and Technology
Intelemedia is dedicated to increasing your sales conversion rates and maximizing your marketing investment. As your partner, we will provide enhanced reports and help you achieve lower cost per call and improve campaign ROI by delivering customizable, cost effective call center solutions and sophisticated IVR applications backed by our uncompromising service.
