“The professionalism and industry expertise of the entire Intelemedia team are the primary reasons we choose to work with Intelemedia. As part of our total service, it is critical that we provide our clients with the optimal call routing platform and reporting. Intelemedia offers such service.  They are efficient and organized; campaigns start on time, and ongoing service is outstanding.”

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— Chad Blanchette, Chief Operations Officer, at Core-Logix Northside Communications

 

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Working with Intelemedia gives us a better understanding of the clients’ needs, goals and desires. We know the Intelemedia account teams are looking at clients’ various media purchases, analyzing conversion rates, returns, capacity forecast and designing optimal routing strategies. In turn, this allows us to focus on the call center operational aspects such as appropriate efficiency and abandonment rates.

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— Jon Brown, Vice President of Operations at O’Currance Teleservices

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Experience has taught us that delivering success for our clients rests not only on our ability, but also on the other partners involved in the solution as well. Partnering with Intelemedia has continually shown us why they are a leader in the call management market. Intelemedia continues to design their platform to deliver the powerful information clients and call center partners need.

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— Marion Timpson, PlusOne co-founder and Chief Performance Officer