Voice-based SaaS software company, applying data and telephony technologies to maximize each call interaction our clients have with their prospects and customers. Intelemedia provides robust services for intelligent call routing, interactive voice response (IVR), real-time predictive analytics, automated call distribution (ADC), HomeQ call-back queueing, scripting and order entry and on-line reporting.
Our Voice Management Products
Their reporting is accurate, their service excellent and their system quantifiably increases results.
Intelemedia has demonstrated to the editors of CUSTOMER magazine that Leader’s Choice improved the processes of their clients’ businesses by streamlining and facilitating the flow of information.
Intelemedia has executed some great partnerships that allow them to expand into new verticals. Most customers using Intelemedia love the quality of the customer agents.
Intelemedia’s solution enables clients to compete for customer experience at a new level.